Artificial Intelligence and Franchise Systems: What Franchisors Need to Know to Protect the Brand

  1. Artificial Intelligence and Franchise Systems: What Franchisors Need to Know to Protect the Brand

    Artificial intelligence is already being used throughout franchise systems, creating potential risks involving confidentiality, trade secrets, brand standards, intellectual property, customer data, and FDD compliance. A carefully structured AI policy can help franchisors manage those risks while preserving the operational benefits of emerging technology.

  2. Review Your Tips Processes Now or Pay Later

    Introduction As of the DOL’s fiscal year ended September 31, 2022, the Wage and Hour Division of the Department of Labor (“DOL”) recovered over $27 million in back wages and illegally retained tips for more than 22,000 workers in the food service industry.[1] The reason? Employers improperly withheld and distributed tips that rightfully belonged to…